Terms & Conditions

Welcome to Subaru Solution. By using our website https://subarusolution.co.ke/ or purchasing products from us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • All content, images, and information on this website are for informational and commercial purposes related to Subaru parts and accessories.
  • By using this website, you confirm that you are at least 18 years old or have legal consent to make purchases.
  • Subaru Solution reserves the right to update these terms at any time without prior notice. Changes will take effect immediately upon posting on the website.

2. Products and Services

  • We provide authentic and ex-Japan Subaru parts, including but not limited to headlights, taillights, bumpers, sidemirrors, foglights, and body parts.
  • All descriptions and images are accurate to the best of our knowledge. Minor differences in color or design may occur due to lighting, screen settings, or manufacturer updates.
  • Subaru Solution reserves the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Orders and Payments

  • All orders are subject to product availability. We will confirm your order via email or phone.
  • Payments must be made as instructed during the order process.
  • Prices listed on the website are in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.

4. Shipping and Delivery

  • Delivery times are estimated and may vary depending on stock availability and location.
  • Subaru Solution is not liable for delays caused by third-party delivery services.
  • Risk of loss or damage passes to the customer upon delivery.

5. Returns and Refunds

  • Returns are accepted only for defective, damaged, or incorrect items. Customers must notify us within 7 days of delivery.
  • Products must be returned in their original packaging and condition.
  • Refunds or replacements will be processed after inspection and verification.

6. Warranty

  • Subaru Solution sells products sourced from trusted suppliers. Warranty terms are provided by the manufacturer when applicable.
  • Any warranty claims should be directed to us with proof of purchase and a detailed description of the issue.

7. Limitation of Liability

  • Subaru Solution is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • The company’s total liability shall not exceed the value of the purchased product.

8. Intellectual Property

  • All content, images, logos, and trademarks on this website are the property of Subaru Solution or their respective owners.
  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

9. Governing Law

  • These terms are governed by the laws of Kenya. Any disputes arising from the use of this website or purchases shall be resolved under Kenyan jurisdiction.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions:

Subaru Solution
Hirohito Building, Lower Kirinyaga Rd, Shop No. 1, Nairobi, Kenya
Phone: 0722 790953
Email: solutionssubaru@gmail.com
Website: https://subarusolution.co.ke/

Office Hours:

  • Monday – Friday: 8 am – 6 pm
  • Saturday: 8 am – 4 pm
  • Sunday: Closed